A Control Panel is a software tool that is used to control the content of a hosting account. This includes, but is not limited to, files, email messages, databases, stats as well as other operations executed with them. The CP offers a web-based interface to manage all these things and everything else relevant to the website hosting service using different sections in which you can access features through buttons and/or menus. The easier to use a CP is, the simpler it'll be for you to control your web presence in general. In the general case, the Control Panel is the Internet hosting account’s back office, while a separate billing account is used to manage payments and domain registrations - if the company offers this service. Trouble tickets may be handled from the billing account or by using an independent system.