1 hour ticket response
We are focused on offering a quick and proper solution to every tech support ticket submitted by a client. Our practiced customer service technicians will examine your question and will offer you the best option. We offer a 1–hour response time guarantee for all trouble tickets. In fact, the average response time has proved to be twenty minutes.
An Easy–to–Navigate Help Section
In the Web Control Panel you can find an easy–to–browse Help Center section where you can get quick suggestions on how you can use our web hosting services. You can get the answers to your queries in our F.A.Q. database, see more tips in the web hosting account administration articles or check out our how–to video tutorials.